Retrophonic Reopening – Phase 2 Post Circuit Breaker

We Are Now Open

Retrophonic is now open for business with reduced operating hours and new safety measures.

  1. New showroom opening hours are Wed – Sun, 11am to 5pm. Closed for Mon & Tue.
  2. Showroom is limited to 5 visitors at any time. No visiting parties more than 2 person.
  3. Customers can make appointment early to “chope” available slots.
  4. Please limit shopping duration to 30 minutes
  5. SafeEntry, temperate check, and face masks are compulsory, as well as hand sanitizing during entry and exit.
  6. No eating & no drinking. For the safety of everyone, washroom is closed for public.

To minimize contact and risk, we recommend that you continue placing orders online if possible. Service updates for online orders

  1. Self collection now allowed, and self collection admin fee is waived.
  2. Contactless self collection option is possible. Please contact us before your visit to arrange.
  3. International shipment is still suspended unless you are keen to pay extra for premium courier services.
  4. Back order records might be even slower to restock. This is due to surge in demand as main record shops reopen, resulting in heavy work load for record suppliers.
  5. Back order records from Hong Kong / Taiwan for Chinese & Cantonese titles will have delays due to lack of commercial flights.